Then, enter required information such as name and desired email address and select ‘Create new user’.
Adding users in bulk
To add users in bulk, select ‘More actions’ and then select ‘Bulk upload users’. This will give you the options to add user in bulk with a .CSV file.
Since the needs of every business and organization differ, there are various settings found within the Google Apps Control Panel to customize your Google Apps environment. Within the control panel, admins have the ability to create sub-organizations to help customize the environment even further.
The admin of your organization can set specific settings for each of the Google Applications.
One example, is setting external and internal sharing settings for users calendars. These setting can be found under the 'Settings' tab in the control panel. For this example, navigate to 'calendar' and you will find the internal and external calendar sharing options.
It is recommended that the admin goes through the specific settings to customize the Google Apps environment for your origination. Dito's deployment team can help you get started with consulting on best practices for initial configuration -- learn more about deployments for small and medium businesses here.
Within the Control Panel, under the tab 'Organization and Users' you will find the option in the upper right corner to add a sub organization.
You can add a sub-organization by region, department, or various combinations to allow you to configure different settings and services for each organization. In this example, I wish to allow different settings for the finance department so I have added them as a sub-organization.
To set specific settings, once the sub-organization is selected, navigate to 'services'. Let's assume I wish to turn off Google Sites for the finance department. I can do that for this specific group without affecting the rest of the organization by overriding the inherited setting from the organization.
Dito’s Deployment and Support Services
As you can see, the general setup process to launch your business with Google Apps is rather simple. However, we understand that each business has specific needs. These needs can included aliases, multiple domains, and advanced settings. Dito's deployment team can help ensure you make the most out of the Google Apps Control Panel and the Google Apps platform. Our support team will continually maintain and assist your organization with any technical needs. We can even develop custom API’s to further enhance your Google Apps experience.
Getting your business successfully set up on the Google Apps platform is only half the process. What about your end users' needs? Do you have a clear plan to implement Google Apps and support the users to master the suite? Training and helpful resources will tremendously benefit the productivity of your organization. By implementing a training plan and providing additional support to your users will help them be productive on day one. Here are some helpful tips for ensuring every user is on board with your business launch with Google Apps.
Helpful resources can include documentation, forums, and help sites. Dito can help you choose the best combination of available resources and provide customized material as needed. It's important to target specialized resources at specific groups of users to ensure maximum adoption of the platform.
Generic Documentation is included with the cost of your licenses and can be accessed by your users through their Google Apps account.
Simply navigate to the gear in the upper right corner and select 'help'. Here, users can search for specific topics related to Google Apps.
Question and Answer Forums are also available. These forums are monitored regularly by Google Apps masters and sometimes even Google employees. The information your users need is always only a few keystrokes and clicks away. One particular example of a great help forum is the forum dedicated to admin assistants. This resource is found at assistants.googleapps.com and is dedicated to administrative assistants using Google Apps for Business.
Conventional wisdom makes evident that training enhances user adoption, understanding, and satisfaction. You have the option of training users yourself or looking to a partner for training. As previously mentioned, Dito offers a wide variety of training opportunities. To help you get started, it is recommended that users are trained on the following:
- Google Mail
- Google Calendar
- Google Contacts
- Google Drive and Documents
- Google Sites
- Google Chat
Comprehensive training will ensure that users in your business have a firm understanding of the entire Google Apps platform. Since you get all these services with your Google Apps for Business license, making sure your users have adopted as many as possible gives you the best bang for your buck. Additionally, Dito's change management team is able to design custom documentation and training for your users, which is especially important if you have workflows, applications, and processes unique to your organization (e.g. a special log-in process, or email archiving solution). Please contact Dito for any training needs you may have!
Effectively Using Google Apps
Google Apps is an effective long term solution for businesses and organizations that are just launching or getting more structured. To help you even further with your launch process, here are some additional tips for on-going success with Google Apps.
Incorporating Google+ to market your business
Google+ is a social platform that can be used both internally and externally. In recent years, we have seen many organizations begin to incorporate social media platforms. Google+ isn't just another social media platform, it is a unique social media network that allows users ultimate control over visibility and sharing.
We recommend creating a Google+ page for your business. You can find more information about this process in our blog post titled Google+ For Your Business.
Chrome Web Store Applications
Using applications from the Chrome Web Store can supplement your Google Apps experience. There are many useful business applications which are especially helpful as you launch your business. To visit the Chrome Web Store, just open your Google Chrome browser and select the Chrome Web Store icon.
One of the great benefits of Google Apps is that you will always have the most up to date version. These updates occur automatically and can certainly be a breath of fresh air for your IT staff. To help ensure that your business or organization is always in-the-know with the newest features of Google Apps, you can visit whatsnew.googleapps.com at any time. This calendar will highlight and briefly explain new features that Google is going to roll out. If you'd rather not visit the site on a regular basis, you can subscribe to automatic updates.
Building an Intranet
After you are set up Google Apps, configure all your settings, and train your users, you can begin exploring the many benefits of Google Apps. One of these benefits is the ability to create your own intranet using Google Sites. You can create a central location where all the users in your business can access important documents, calendars, videos, and other essential information you will need to communicate to your users. You can find additional information about Google Sites in our past blog posts.
Developing Effective Work Flow
Now that you have the basics down, and an idea of how to start using Google Apps effectively, we want to make sure you get started on the right foot. Effective work flow and best practices will encourage a highly productive environment in your business or organization. Here are some additional resources to help ensure a successful business launch!
It's easy to see that Google Apps can help support the collaborative culture of your business! Best wishes if you are just starting your business this year! We wish you much success in 2013. Don't forget to stop by our blog during our open "office hours" where you can ask the experts general how-to questions regarding the Google Apps suite. We hope to see you there!